RandMvape Update: New Logo, New Email, Same Quality Vapes!

Dear RandMvape Family! 🌟 We have some important updates to share with you that will enhance your shopping experience and keep you informed about our evolving brand. As we move forward, we want to ensure that you have all the information you need about our recent changes, including our new email address, website accessibility, and the rationale behind the Fumot logo on our products. Let’s dive into these exciting updates! 

RandMvape: Embracing Change for You!

At RandMvape, our mission is clear: to provide you with the highest quality vaping products and exceptional customer service. In light of recent developments, we’ve made updates that reflect our dedication to serving you better. Here’s what you need to know about these exciting transformations.

Why Has Our Email Changed? 💌

If you’ve tried to reach us at support@randmvape.com, you may have noticed that it no longer exists. This change was necessary due to technical problems. But don’t worry! You can now contact us at shopify2@szfumot.com. We sincerely apologize for any confusion this may cause and appreciate your understanding as we streamline our communication for better service. Your inquiries are important to us, and we are here to assist you!

Issues with the Wholesale Website? 🚫

You might have attempted to access our wholesale official website, www.randmvape.com, only to find it inaccessible. This is technical issue, but we’ve got you covered. For your wholesale inquiries, please visit our retail website at randm-shop.com. Here, you can find both retail and wholesale prices customized according to the quantities you purchase. We remain committed to ensuring that your needs are met regardless of where you choose to shop!

The Fumot Logo: What It Represents 🤝

You may have seen that our products now bear the Fumot logo. This is a significant aspect of our brand transformation. RandMvape is one of the esteemed brands of Shenzhen Fumot Technology Co., Ltd., allowing us to uphold high standards and reliability in every product we offer. This partnership emphasizes our commitment to quality and innovation in the vaping industry, ensuring you receive the best disposable vapes, vape pens, and e-cigarettes on the market.

WHAT DOES THIS MEAN for YOUR SHOPPING EXPERIENCE?

Uninterrupted Product Supply

We assure you that despite these changes, there will be no interruption in the availability of our e-cigarette products. All of the products on our wholesale website are in stock and you can purchase them through our retail website. We will provide you with a full range of e-cigarette products to ensure that you have everything you need at all times! 🔄

Dedicated Customer Service

Our commitment to customer service remains unchanged. Our team is fully devoted to answering all your questions and concerns, whether you're seeking help with an order, product information, or support after your purchase. We are here for you every step of the way! 💖

Smooth Order Processing

We understand the excitement of receiving your order in a timely manner; therefore, we ensure that there are no delays in the order processing and shipping process. All current orders will be processed as usual and any new orders placed through our retail website will be shipped immediately. We can't wait for you to receive your RandMvape favorites!📦

Hassle-Free Returns and Warranties

Your satisfaction is our utmost priority. We have maintained our return and warranty processes, so if you encounter any issues with your products, please don’t hesitate to reach out to our support team. We are committed to addressing any concerns promptly!

What’s Next for RandMvape? 

Looking to the future, we remain steadfast in our mission to provide you with top-notch products and customer experiences. We deeply appreciate your trust in us as your preferred supplier of vape products, and we promise to continue innovating and improving in all aspects of our business. 💡

From product development to customer support, our dedicated team is focused on delivering an exceptional experience that exceeds your expectations. 

A Heartfelt Thank You 

Finally, we again apologize for any inconvenience these changes may have caused you. Thank you for your patience and trust in us, and here’s to many enjoyable vaping moments ahead!